Your 100% satisfaction with our products is our primary concern. If you are anything less than completely thrilled with your purchase from us, it may be returned within three (3) days of receipt. Please keep in mind that in order to return a timepiece this piece must be in the same condition sold with all boxes, papers, books and accessories, Please contact us at Â any time if you have any questions or concerns regarding our return policy. Prior to returning a purchased item, please call our office to notify us so that we may provide directions to return the item to us securely. Shipping to return a product purchased from us, and insurance coverage for the full purchase price, are at a cost to you. Refund of the purchase price will occur once the returned item has been received in the same condition in which it was sold. We cannot take responsibility for packages lost during shipping.
Our return policy is not applicable to special orders, custom work, new in box (NIB), or unused watches.